204 — Privacy Policy & User Data Protection
Platform 204 values the privacy of Malaysian users. This document outlines the types of data we collect, how it is used, your rights, and how we protect your information.
Information Collected by the 204 Platform
When you register or use platform 204, we collect several categories of information to ensure the service runs smoothly and securely. This information is collected directly from you or automatically through our systems.
- Full legal name
- Registered email address
- Mobile phone number
- Date of birth (for age verification)
- Password (stored in encrypted hashed form)
- Bank account number or e-wallet name (for deposits/withdrawals in MYR)
- Financial transaction records
- Device type and operating system
- Web browser and version
- IP address and approximate location
We also collect usage data such as pages visited, session duration, clicks, and in-platform interactions. This data is used to improve the overall user experience and security of the 204 system.
Why This Data Is Needed — Purpose of Use
All information collected by 204 is used for legitimate purposes and limited to what is necessary for platform operations. We do not use your data for anything unrelated to this service.
To process account registration, verify user identity, handle deposits and withdrawals in Ringgit Malaysia (RM), and ensure the security of logins and account activity.
Analyses usage patterns to improve navigation, platform speed, and the mobile experience. Aggregated data is used to better understand the needs of Malaysian users as a whole.
To detect suspicious activity, prevent fraud, verify age compliance (18 and above), and meet applicable legal requirements in Malaysia.
Cookies, Tracking & Session Data
Platform 204 uses cookies and similar tracking technologies to enhance your browsing experience and keep your login session securely active.
Types of Cookies Used
- Session Cookies: Required to maintain your login status while using the platform. Automatically deleted when the browser is closed.
- Preference Cookies: Saves your language settings and display preferences.
- Analytics Cookies: Collects anonymised data on how users interact with the platform for improvement purposes.
You can control or delete cookies through your browser settings. However, removing session cookies may require you to log back in to your 204 account.
Data Storage, Security & Information Sharing
How Your Data Is Protected
All personal data of 204 platform users is stored on servers protected with industry-standard encryption. Data transmission between user devices and our servers is secured using SSL/TLS protocols. Passwords are stored using one-way hashing and cannot be read by any party, including our staff.
Access to user data within 204's internal systems is restricted to staff who require it to carry out operational duties only. All internal access is logged and reviewed on a regular basis.
Third-Party Sharing
204 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared in the following circumstances:
- Approved payment processors for handling financial transactions in MYR (minimum required information only).
- Competent authorities where required by court order or legal compliance obligations.
- Technical service providers bound by strict confidentiality agreements and permitted to use data only for specified purposes.
User Rights, Policy Changes & How to Contact Us
Your Rights as a 204 User
As a registered 204 platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request corrections to any information that is inaccurate or out of date.
- Right to Erasure: You may request the deletion of your account and personal data, subject to minimum financial record retention requirements as required by law.
- Right to Object: You may object to the processing of your data for specific purposes such as analytics.
Changes to This Policy
Platform 204 reserves the right to update this Privacy Policy at any time. Any material changes will be communicated to users via an in-platform notice or email to their registered address. The latest update date is shown at the top of this document. Continued use of the platform after such changes constitutes acceptance of the updated terms.
If you wish to exercise your rights, have questions about this Privacy Policy, or would like to report a data concern, please contact the 204 team.
Email: [email protected]
We will respond to privacy-related requests within 14 business days.